Customer Success Director
Daniel is passionate about technology and its potential to improve lives. He strongly believes that education is the key to enhancing quality of life and OER is one of the most accessible ways to achieve that. With 8 years of experience in customer service, Daniel aims to improve and consolidate panOpen’s customer success department to ensure students and faculty members enjoy a seamless experience from day one. Before joining our team, he worked as an account manager at Bilateral supervising over 200 employees in two cities. Daniel earned a bachelor’s degree in communication at Politécnico Colombiano Jaime Isaza Cadavid and a project management specialization at the Servicio Nacional de Aprendizaje (SENA). Being a full-time geek, Daniel enjoys online video games, RPGs especially, spending time with his pets, and anything indoors with swimming as a nice exception.